Privacy policy

Who we are

JWM Electrical Services Ltd is the controller of the personal information described in this policy. You can contact us at jwmelectricalservices@outlook.com or on 07449 088300.

What we collect

When you send us a quote request through the form on this website we collect:

• your name, phone number and postcode;
• your email address, if you choose to give it;
• the type of job and property, and any message you write;
• the page you sent the request from.

If you accept analytics cookies we also collect information about how you use the site, such as the pages you visit, whether you click a phone number and whether you submit the quote form. See our cookie policy for details.

How we use it and why

• To reply to your enquiry and give you a quote. We do this because you have asked us to, and to take steps before entering into a contract with you.
• To keep records of enquiries and the work we carry out, which is in our legitimate interest as a business.
• To measure site use and advertising results, but only if you accept analytics cookies (your consent).

We do not sell your personal information.

Who we share it with

• Our email delivery provider, Resend, which delivers your quote request to us.
• Our website host, Vercel, which also provides privacy-friendly page view statistics.
• Google, if you accept analytics cookies, for Google Analytics and Google Ads measurement.
• Google Maps, only if you choose to load an embedded map on an area page.

Some of these providers may process information outside the UK under appropriate safeguards.

How long we keep it

We keep enquiry details for as long as we need them to respond to you, carry out any work and meet our record-keeping duties, and no longer than is necessary.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, ask us to restrict or stop using it, and withdraw your consent to analytics cookies at any time using the “Cookie settings” link in the footer. To exercise a right, email us at jwmelectricalservices@outlook.com.

If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.